Original Factory Mars Hydro Ts 1000 - MarvoTM Flood Light - E-Lite

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FAQ

Q1: Are you a manufacturer?

E-LITE: Yes, our factory with over 15 years R&D and manufacture experience base on ISO quality management.

Q2. Can I have a sample order for led flood light?

E-LITE: Yes, sample order to test and check quality is welcomed. Mixed samples are acceptable.

Q3. How about the lead time of flood fixture light?

E-LITE: 5-7 days for sample order, 15-25 days for mass production order base on order quantities.

Q4: How do you ship the finished products?

E-LITE: By SEA, AIR or Express(DHL,UPS,Fedex,TNT,etc) are optional.

Q5: Is it OK to print my logo on floodlight?

E-LITE: Yes, OEM service available, we can help to make the label and color box according to your requirements.

Q6: How to proceed an order for led light?

E-LITE: Firstly, please let us know your detail requirement and application environment, secondly we will recommend some suitable products and solutions to you according to your request. Thirdly, after confirm all the details, customers will issue the purchase order and make the payment to confirm, and then we start for the production and arrange the shipment.

Q7: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.